How digitalisation within Portering has increased Radiology throughput

Ever since the digitalisation of their portering system, Northampton General Hospital’s Radiology Department has seen remarkable improvements with patient throughput. Their move to digitalisation encourages better communication between the Portering and Radiology team, leading to closer collaboration between departments and overall better patient care.

Paul Barritt, Security & Portering Manager said: “It’s not just a case of ‘This is the product, there you go – just try your best and apply it to what you’ve got’ - it really can be adjusted to how your Trust is, in terms of the layout, the specialities that you’ve got, it’s a really great system that we enjoy using”, adding: “The figures that we have around are about 10-12% increase in patient flow through the portering department’s patient transfers.”

“The biggest impact MyPorter has had on Northampton General Hospital is on the Radiology Department. We’re moving a lot more patients through CTs, MRIs” Chris Hurved, Portering Co-Ordinator added.

Joshua Combs, Deputy Superintendent Radiographer said: “after three weeks, we had an 8.6% increase in throughput throughout X-rays.”

To talk to a member of the team about arranging a visit to Northampton General Hospital, please email myporter@globalviewsystems.co.uk

For more information about MyPorter, please visit www.myporterlogistics.com

How digitalisation in portering is enabling data-driven decisions

Leighton Hospital shares the success of their portering department documenting their journey to a new digital portering management system. The move to digitalisation enables data-driven decision making, resulting in increased portering productivity, efficiency and leading to high levels of patient care since the transformation.

Dawn Pyatt, Facilities Manager said “We are more reliable, we are more effective. We attend jobs quicker. If there’s any issues, we’re able to pause a job and go back later. We can give reassurances that we’re coming back later. What MyPorter has been able to show is the peaks and troughs throughout the day so what we have done is we recruited where we’ve seen big hikes with tasks which made the porters listened to. It’s helped them with their workload so that’s where it was concentrated on the most and that’s where we’ve seen the benefits the most.”

She continues to say “We’re able to give reliable data to the Trust, give them reassurance of what we’re doing. How the portering team are working. We’ve saved walking time for the porters so looking after their health and well-being. We’re able to deal with complaints quicker and resolve any issues. So all round, it’s been excellent.”

The new system has made it easier to identify need for demand and resource, allowing better planning throughout the day and focus on the porters’ well-being by ensuring to reduce any unnecessary walking time.

Kevin Morgan, Porter, said “It helped us achieve the goals, recordings and save any arguments that say that the porter hasn’t attended, or I phoned up. I’d recommend it hundred percent.”

Watch the full video to see Leighton Hospital’s journey to digitalisation.

If you’re interested in talking to a member of the Leighton Hospital about arranging a visit, please email myporter@globalviewsystems.co.uk

Stepping Hill Hospital improving portering efficiency through data-driven decision making

A feature video documenting the success of the portering department at Stepping Hill Hospital in Stockport is now available to view – featuring how the team there moved from their old ways of working to a new digital system, using the data it provides to improve collaboration with clinicians and better patient care.

Claire Gibson, Estates & Facilities Matron (former Clinical Ward Nurse), said “We have got a number of efficiencies now because of the system. We haven’t got wasted footsteps. We haven’t got walking back to a base to get a piece of paper that then needs to be destroyed or could be dropped on the corridor. We’ve got a secure system, we’ve got evidence, we’ve got data and we’ve got patients being transferred at a timely manner.”

The new system encourages data-driven decisions and better planning making it easy to identify need for demand and resource. Steve Whitehead, Head of Facilities, said “The data that we collect has allowed us to plan our rotas more efficiently with the peaks and troughs that reports can highlight, the porters are in at the right time of day, and it makes it more efficient when moving patients and equipment around the hospital. I would say it’s improved patient care; The jobs that are logged are more accurate, porters turn up with the correct equipment, response times are quicker – so that speeds up patient flow.”

Watch the full video to see the full impact of MyPorter within Stepping Hill Hospital.

If you’re interested in talking to a member of the Stockport Stepping Hill Hospital about arranging a visit, please email myporter@globalviewsystems.co.uk